Fx was mistakenly transferred to the contract address

I’m not the repair Guy, I give you the help link & I tagged a staff member to highlight your questions, But if there was a fix they would of probably done it. for Future reference never send coin too a contract address!

I’ve already left a message on the link you sent me a long time ago and submitted my ticket. I’m so frustrated and upset that I still haven’t received an answer after almost a month

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Hi sorry to mention, due to the decentralized nature of the system, we can’t refund funds mistakenly sent to a contract. We recommend double-checking transactions before confirming. Let us know if you have further questions.

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Hello, I sent the wrong fx token to the contract address before.
It’s going to be rebranded this time, so what happens to the wallet at the existing contract address? Is there a way to get a refund?