About Coinbase & $FX Trading and Withdrawals
We understand the frustration some users are facing with $FX on Coinbase and we want to clarify the situation as transparently as we can.
Coinbase is a centralized exchange, which means user assets and wallet data are fully managed on their platform. As a result, we do not have access to user wallet addresses or internal holdings; so we are unable to airdrop replacement tokens or assist users directly from our side.
Prior to their public announcement, we proactively shared a proposed solution with Coinbase to help manage the token redenomination and support their users. As of now, we are still waiting for a final decision from their side. Until Coinbase confirms a direction, we are unable to move forward on this matter.
We’ve done everything within our power to assist and will continue following up. We ask for your patience and understanding while we wait for Coinbase to complete their internal process.
Our team remains fully committed to helping affected users, and we’ll provide updates as soon as we receive confirmation from Coinbase.